New York City residents who have an Apple iPhone can now download an app that lets them attach a photo to a complaint and upload it to the city’s 311Online ser- vice. With the aid of GPS technology, a user can file a complaint about a bro- ken streetlight or a dirty vacant lot, for example, and have its location automati- cally uploaded, along with photo and message. The service will soon expand to include other mobile platforms, such as the BlackBerry smartphone.
Read more here:
http://digitalmag.govtech.com/DC/DC_Mag_Dec09.pdf
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